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Essentials on

Demand FAQs

  • If I don't use all my meals in one week, do they carry over to the following week?"
    Meals do not carry over from week to week.
  • Can I "treat" a guest by using two meals in a meal period?"
    Your meal plan is non-transferable and does not allow you to "treat" a guest. Your guest will have to pay. Look for the daily meal rates posted at the entrance of the Dining Hall.
  • What if I lose my student identification card?
    Should you lose your student identification card, report it immediately to the Student Affairs Office. Your old card will be deactivated and a new one will be issued for a nominal fee.
  • Why should I purchase a value meal card plan?
    Enjoy an all-you-care-to-eat meal or grab a quick bite without ever searching for a quarter. Add variety... so many different types of food to choose from. Purchasing a value meal plan will save you money on your meals instead of purchasing your meals individually.
  • For Parents
    When you purchase a Meal Plan for your son or daughter, you are participating in a program that is designed to provide students with a wide range of options. ​ Our Dining Hall hours of operation is Monday thru Friday 7:00am to 6:30pm. and Saturday and Sunday 10:00am to 5:30pm. The Dining Hall offers something for everyone! You will enjoy variety of popular, all-you-care-to-eat menu options and a fun, comfortable atmosphere. ​ You can call us at (601) 956–4673 or e-mail us at unit06@thompsonhospitality.com, if you have any concerns, comments or need advice on which plan best suits your needs. Please also let us know your feedback by clicking here.
  • Your Online Campus Convenience Destination
    Who says getting your essentials has to be hard? In a world of social distancing getting what you need, so that you can focus on what’s important can be challenging. Let Us Do The Heavy Lifting Essential On Demand allows you to order living essentials such as snacks, household goods and toiletries without ever leaving campus. Available Monday- Friday Essentials On Demand saves you time and effort. Once your order is placed, it will be packed and ready for pick-up with you arrive. Ordering Your Essentials is easy as 1-2-3 Visit the website to choose your essentials Place your order by 1:00pm local time Pick up your essentials package at your designated pick up location between 4pm – 6pm local time the same day Monday- Friday (Orders placed on Friday after 1:00p or over the weekend will be ready for pick up on Monday)
  • What if I don’t arrive to pick up my items on time?
    All items will be charged at the time of ordering and are non-refundable. If you arrive after the pick up timeframe, you will have a two business day grace period to retrieve your purchase.
  • Can I Change My Order?
    With our current system you are not able to change your order online. If you would like to edit quantities or delete an item from your order, please contact (INSERT CAMPUS E-MAIL & CUSTOMER SERVICE PHONE NUMBER)
  • Can Someone Else Pick Up My Order?
    For your purchasing safety, all orders must be picked up by the person who made the order.
  • When Will I Be Charged?
    Your account will be charged at the time you place your order.
  • What If I Ordered Online at 1:01pm Local Time?
    All orders that come in after 1:00pm local time will be ready for pick-up on the following business day.
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